Knowledge Base & B2B Help
Frequently Asked Questions
Everything independent UK shop owners need to know about factory direct batch purchasing, DDP customs clearance, and ordering.
100% Refund Protection
Full refund if a batch MOQ isn't reached.
All-Inclusive DDP Delivery
Customs, VAT & shipping are included.
Verified Direct Factories
Inspected ISO-compliant manufacturers.
14-Day Quality Cover
Hassle-free defective replacements.
MOQ Aggregation & Purchasing
Factories require large order quantities (e.g., 1,000+ units) to offer tier-one wholesale pricing. Factory2Shop pools individual orders from verified UK independent retailers into a single consolidated batch. Once 100% of the MOQ threshold is met, the batch locks and goes straight into factory production.
Pricing, Duty & Shipping (DDP)
Quality Assurance & Custom Branding
Need Personal B2B Support?
Have special order requirements or custom OEM questions? Our London team is here to assist.